Privacy Policy

Last Updated: August 16, 2026

Xizimist ("Xizimist," "we," "us," or "our") operates this website and online store, including all related content, features, products, services, and tools (collectively, the "Services").

The Services are hosted and powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you visit or use our Services, place an order, make a purchase, create an account, communicate with us, or otherwise interact with Xizimist.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

"Personal information" means information that identifies, relates to, describes, or can reasonably be associated with an individual or household, as defined by applicable privacy laws.

Depending on how you interact with our Services, we may collect the following categories of personal information.

Contact Information

This may include:

• Name
• Email address
• Shipping address
• Billing address
• Telephone number, if provided
• Other contact information you voluntarily provide

Order and Transaction Information

This may include:

• Products purchased, viewed, or added to your cart
• Order information
• Transaction history
• Returns, refunds, exchanges, and cancellations
• Shipping and delivery information
• Payment status and transaction details

Payment Information

When you make a purchase, payment information may include payment card information, payment method, billing information, transaction information, and payment confirmation.

Payment information may be collected and processed by Shopify and third-party payment processors. We do not generally store complete payment card numbers or security codes on our own systems.

Account Information

If you create an account, we may collect information such as:

• Name
• Email address
• Username
• Password
• Account preferences
• Account settings

Communications

If you contact us, we may collect information contained in your communications, including your name, email address, message contents, order information, and any other information you choose to provide.

Device and Internet Activity Information

When you access the Services, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Operating system
• Device type
• Network information
• Referring pages
• Pages viewed
• Links clicked
• Website interactions
• Approximate location derived from IP address
• Cookies and similar identifiers

Inferences

We may create or receive certain inferences based on information described above, such as preferences or interests, where permitted by applicable law.

2. Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

For example, when you:

• Visit or use our Services
• Place an order
• Create an account
• Subscribe to marketing communications
• Contact customer support
• Submit a review
• Participate in a promotion
• Otherwise provide information to us

Automatically

We may collect information automatically through cookies, pixels, web beacons, Shopify technologies, analytics tools, advertising technologies, and similar technologies.

From Service Providers

We may receive or process information through companies that provide services on our behalf, including payment processing, hosting, analytics, shipping, fulfillment, customer support, fraud prevention, and marketing services.

From Third Parties

We may receive information from third-party platforms, advertising partners, social media services, or other business partners, where permitted by applicable law.

3. How We Use Personal Information

We may use personal information for the following purposes.

Providing and Operating the Services

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide customer support
• Process returns, refunds, exchanges, and cancellations
• Create and manage customer accounts
• Provide order and account notifications
• Maintain and improve our website
• Remember preferences
• Provide personalized shopping experiences
• Recommend products or services
• Provide features requested by customers

Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

• Send promotional emails
• Provide information about products, services, offers, or promotions
• Measure marketing performance
• Display advertisements
• Personalize advertising
• Understand customer interests and interactions

Third-party advertising and marketing providers may use cookies, pixels, or similar technologies to provide or measure advertising services.

Analytics and Improvements

We may use information to understand how visitors use our Services, analyze website performance, identify problems, improve our products and Services, and develop new features.

Security and Fraud Prevention

We may use personal information to:

• Detect and prevent fraud
• Detect suspicious or unauthorized activity
• Protect accounts
• Maintain website security
• Protect our customers and business
• Investigate potentially illegal or malicious activity

Legal and Compliance Purposes

We may use personal information when reasonably necessary to:

• Comply with applicable laws
• Respond to lawful requests from authorities
• Establish, exercise, or defend legal claims
• Enforce our policies and agreements
• Protect our rights, property, customers, or others

4. Cookies and Similar Technologies

We and certain third-party service providers may use cookies, pixels, web beacons, local storage, and similar technologies.

These technologies may be used to:

• Operate the Services
• Remember preferences
• Maintain shopping carts
• Understand website usage
• Measure advertising performance
• Detect fraud
• Provide relevant advertising
• Improve the Services

You may be able to control cookies through your browser settings. Some features of the Services may not function properly if certain cookies are disabled.

Where required by applicable law, we will provide appropriate choices or consent mechanisms for cookies and similar technologies.

5. How We Disclose Personal Information

We may disclose personal information to categories of third parties that help us operate our business and provide the Services.

These may include:

• Shopify
• Payment processors
• Shipping carriers
• Fulfillment providers
• Technology and hosting providers
• Analytics providers
• Customer support providers
• Fraud prevention and security providers
• Marketing and advertising providers
• Business and professional service providers
• Government authorities and law enforcement when legally required

We may also disclose information:

• When you request or direct us to do so
• When you provide consent where consent is required
• To comply with applicable law
• To enforce our policies or agreements
• To protect our rights, customers, property, or others
• In connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction

We do not disclose personal information to third parties for purposes unrelated to operating, improving, protecting, or promoting our Services unless permitted or required by applicable law or otherwise authorized by you.

6. Shopify

Our Services are hosted and powered by Shopify.

Shopify may collect and process personal information relating to your access to and use of our Services in order to provide, maintain, secure, and improve Shopify's services.

Information submitted through our store may be transmitted to or processed by Shopify and other service providers in countries other than where you reside.

Shopify may also process information in connection with services and features provided to merchants and customers.

For more information about how Shopify processes personal information, please review Shopify's applicable privacy information.

7. Third-Party Websites and Services

Our Services may contain links to websites, applications, social media platforms, or other services operated by third parties.

We do not control these third parties and are not responsible for their privacy or security practices.

When you access a third-party website or service, we encourage you to review its privacy policy and terms before providing personal information.

8. Children's Privacy

Our Services are not directed to children under the age of majority applicable in their jurisdiction.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can take appropriate action.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of Internet transmission or electronic storage is completely secure.

Therefore, we cannot guarantee the absolute security of your personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing the Services
• Processing and maintaining transactions
• Maintaining customer accounts
• Providing customer support
• Preventing fraud and abuse
• Resolving disputes
• Complying with legal and regulatory obligations
• Enforcing agreements and policies

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Know or Access

You may have the right to request information about the personal information we collect, use, disclose, or otherwise process about you.

Right to Delete

You may have the right to request deletion of personal information, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format.

Right to Opt Out of Sale or Sharing

Depending on applicable law, you may have the right to opt out of the sale or sharing of personal information or certain forms of targeted advertising.

Right to Limit Certain Uses

Depending on applicable law, you may have the right to limit certain uses or disclosures of sensitive personal information.

Right to Withdraw Consent

Where processing is based on consent, you may have the right to withdraw your consent.

Right to Object or Restrict Processing

Certain jurisdictions may provide rights to object to or restrict certain processing activities.

These rights are subject to applicable legal requirements, exceptions, and limitations.

We may need to verify your identity before completing certain privacy requests, as permitted or required by law.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

12. California Privacy Rights

If you are a California resident and applicable law applies to our processing of your personal information, you may have additional rights under the California Consumer Privacy Act and related regulations.

These may include rights to:

• Know what categories of personal information we collect, use, disclose, or sell
• Request access to personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information
• Opt out of certain targeted advertising activities
• Limit certain uses of sensitive personal information
• Receive equal treatment when exercising applicable privacy rights

California residents may submit applicable privacy requests using the contact information provided in the "Contact Us" section below.

We will process applicable requests in accordance with California law.

13. Global Privacy Control

Where required by applicable law, we may recognize a valid Global Privacy Control ("GPC") signal as a request to opt out of certain forms of sale, sharing, or targeted advertising.

The treatment of GPC signals may depend on applicable law, the information involved, and whether the signal can reasonably be associated with a particular consumer or account.

14. Marketing Communications

You may unsubscribe from promotional email communications at any time by following the unsubscribe instructions included in the applicable communication.

If you opt out of promotional communications, we may still send non-promotional communications that are necessary to process or manage your orders, account, transactions, security, or other Services.

15. European Economic Area and United Kingdom

If you reside in the European Economic Area or United Kingdom, you may have additional rights under applicable data protection laws.

Depending on the circumstances, these rights may include:

• Access
• Correction
• Deletion
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent where processing is based on consent

You may also have the right to lodge a complaint with your local data protection authority.

16. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country where you reside.

Those countries may have data protection laws that differ from the laws in your jurisdiction.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or legal and regulatory requirements.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, you may contact us at:

Email: contact@xizimist.com

We will handle applicable privacy requests in accordance with applicable law.

19. Data Controller

For purposes of applicable data protection laws, the person or entity operating Xizimist may act as the data controller or business responsible for personal information processed through the Services, depending on the applicable jurisdiction and circumstances.